BUSINESS ETIQUETTE

BUSINESS ETIQUETTE : The emergent need

Business etiquettes are the lifeblood of an Organization. Etiquettes includes the basics, most importantly to be considerate of others, dress/appearance, the workplace versus social situations, business meetings, proper introductions and ‘the handshake’, conversation skills/small talk, cultural differences affecting international business opportunities, dealing with interruptions, and proper business email and telephone etiquette. Consider a situation where:

  • You met someone important and had no idea what to say or do?
  • You spilled soup all over yourself at an important business event?
  • You showed up at an important meeting under or overdressed?

Let’s face it: we’ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.

As organizations understand that human capital is the source to achieving a sustained competitive advantage, they would like to see in their workforce a grip on the emergent social and professional situations. In essence, their employees should possess strong soft skills. Some of common soft skills that organizations’ would like to see in you include:

• Anger Management
• Appreciative Inquiry
• Attention Management
• Body Language Basics
• Business Ethics
• Business Writing
• Civility In The Workplace
• Communication Strategies
• Conflict Resolution
• Creative Problem Solving
• Critical Thinking
• Delivering Constructive Criticism
• Emotional Intelligence
• Employee Motivation
• Employee Recruitment
• Facilitation Skills
• Interpersonal Skills
• Knowledge Management
• Leadership And Influence
• Managing Workplace Anxiety
• Media And Public Relations
• Meeting Management
• Negotiation Skills
• Office Politics For Managers
• Organizational Skills
• Performance Management
• Personal Productivity
• Presentation Skills
• Project Management
• Proposal Writing
• Public Speaking
• Social Media In The Workplace
• Stress Management
• Talent Management
• Teamwork And Team Building
• Time Management
• Train-The-Trainer
• Work-Life Balance
• Workplace Diversity
• Workplace Harassment
• Workplace Violence
• Business Acumen
• Executive and Personal Assistants
• Goal Setting and Getting Things Done
• Social Intelligence

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