17 Oct 2015

Telephone Etiquettes Workshop_released 1015

Telephone EtiquettesSomebody once said, I want to be buried with a mobile phone, just in case I’m not dead. Well, many things would go with that like the coverage, charging, etc; and what if you decided to dial and called the wrong number, would you use the proper manners and be of concern in putting to use the established telephone etiquettes and make it less of a burden….!!!
Ahoy!  With all due respect to Abraham Graham, the meaning of Telephone Etiquette can sometimes be difficult to describe.  It can be a unique attribute or characteristic that facilitates great communication, inside and outside the office. It can be the special way that you show confidence in any challenging situation. These and other events can become more easily managed with this great workshop.
With our Telephone Etiquette workshop, the participants will begin to see how important it is to develop better telephone communication skills. By improving how they communicate on the telephone and improve basic communication skills, participants will improve on almost every aspect of their career.
Workshop Objectives:
• Recognize the different aspects of telephone language
• Home, Office & Cell phones rules
• Properly handle inbound/outbound/transferring calls
• Know how to handle angry or rude callers
• “Do’s & Don’ts” of Telephone EtiquetteLearn to receive and send phone messages
• Know different methods of employee training
I’ll finish up on a related note: We still call it “dialing”, don’t we – when haven’t used a dial phone in perhaps twenty years.
To register for the workshop or additional information on a specific module, please respond back with your choice of the pick and/or visit http://readacademy.net/softskills-training-courses/; to enable us meet your business requirements, please fill out the professional enquiry form at: http://readacademy.net/contact-us/.  If you have any questions, concerns or need an insight to our soft approach, please contact us at: info@readacademy.net and/or call us +966532874341.
Screen Shot 2015-10-17 at 1.28.40 PMP S: Registering for the workshop entitles you a complementary copy of Time Management by Shah M. Siddiqui also delivered as an E-book.