No one is born a sales person nor one has a special gift that makes customers buy products/services. You can do absolutely everything right with your sales team and still fall far from beating your competition. You can hire the right people and develop the right training, but that doesn’t guarantee you’ll even keep up with the competition — or with your customer’s ever-evolving needs, fo...

Wouldn’t it be nice If you ever called a business and the call was picked up in less than 2 rings with a friendly voice answering and taking care of your need without having gone through the voice mail system nor being routing to different departments….Well, here’s what a well-trained contact center can do for your business. For many people, the term Contact Center relates to sales calls...